HM Passport Office (2024)


New British passports will now bear the title ‘His Majesty’ for the first time since 1952.

HM Passport Office (1)

Latest from the HM Passport Office

What we do


Research and statistics

See all research and statistics

Our management

Director General, His Majesty's Passport Office

HM Passport Office (2)

Registrar General for England and Wales

Contact HM Passport Office

General enquiries

HM Passport Office
PO Box 767
United Kingdom


0300 222 0000

Due to coronavirus (COVID-19), enquiries sent using our contact forms may be delayed. We are sorry for the inconvenience caused, and will try to answer queries as soon as possible.


Passport advice

0300 222 0000

The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Calls to 0300 numbers are charged at your network provider's standard national rate.

Birth, marriage and death certificates

General Register Office

0300 123 1837

The line is open 8am to 8pm Monday to Friday, and 9am to 4pm on Saturday.

Press enquiries

This service is for members of the media only. The Home Office press office handles all media enquiries for HM Passport Office.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of information requests

Parliamentary and diplomatic enquiries team
HM Passport Office Warehouse K2 Western Gateway
E16 1DR
United Kingdom


Please only use for freedom of information requests

Corporate information

Jobs and contracts

Our Personal information charter explains how we treat your personal information. Find out About our services.

HM Passport Office (2024)


How do I get help with passport application questions? ›

I need some help with the information requested on the passport application form. Please call the National Passport Information Center, toll-free, at 1-877-487-2778 or 1-888-874-7793 (TDD/TTY). General passport help is also available at

Why do the passport office want to interview me? ›

A passport interview is an important part of the passport application process, we use it to protect people's identity and reduce identity fraud. Passport interviews help us: prove the person attending the interview is the rightful holder of the claimed identity.

Do they ask any questions in the passport interview? ›

In a passport interview, applicants are typically asked questions to confirm their identity and verify the information provided in the passport application.

What do HM Passport Office do? ›

His Majesty's Passport Office (HMPO) is a customer-focused organisation providing passports for British citizens and passport verification services.

Can your congressman help you with your passport? ›

We may be able to help you expedite your passport application in an emergency, report lost passports, and monitor overseas travel restrictions.

How do I speak to someone at a US passport? ›

Our primary number is 1-877-487-2778. Se habla español.

How long does it take to get your passport after your interview? ›

If you were advised on the day of your interview that your application is successful, you should allow approximately 7 to 10 working days for your application to be processed. If additional information or documentation was required in your case, you must allow additional time.

How do I cancel my passport interview? ›

Step 1: Visit the official website of Passport Seva Kendra. Step 2: Navigate and click on the “View Saved/Submitted Applications” section. Step 3: On the new page, navigate to the Schedule Appointment sections and select “Cancel Appointment” from the two options- “Reschedule Appointment” or “Cancel Appointment”.

Why do recruiters ask for passport number? ›

Spotting Unique Talent, Love hands-on Recruiting,…

Well in recruitment (US Staffing), now-a-days most of the recruiter(s) is/are asking for Passport number from H1b's visa holder(s) (mostly) in-order to submit their profile(s) to the client/lead/manager.

What should you wear to a passport interview? ›

The clothes you choose should be clean, comfortable, and presentable—think about what you would wear to a job interview or meeting an important person for the first time. Business casual (a less formal but professional way of dressing) is typically a safe bet.

Why does passport control ask questions? ›

Customs officers have the authority to ask your immigration status in order to determine whether you have the right to enter the country.

What is the best answer to an immigration interview? ›

Being honest is always the best approach in your immigration interview. If you are asked a question you do not know the answer to, do not try to just make something up. It is a better answer to say “I am not sure” than to take a stab at what you think the correct answer is.

What is the quickest I can get a passport? ›

Current Processing Times (applied on or after December 18, 2023)
Routine6 to 8 weeks
Expedited2 to 3 weeks
UrgentMust make an appointment and have international travel within 14 calendar days

What does it mean when your passport application is approved? ›

Approved. We have finished reviewing your application and will begin printing your completed passport. Passport Mailed. We are sending your passport to the address you provided on your application. Check our Online Passport Status System for the tracking number if you applied for a passport book.

How do I know where my passport was issued? ›

You're likely to find the passport issuing place on the biographic page of the document. It's displayed together with the important data of a passport holder, like the date of birth, expiration date, name, etc. The place of issue can be stated on your passport photo page under Issuing Authority.

Is RushMyPassport real? › specializes in expedited passport services in Los Angeles and the southern California area. If you're traveling soon and need your passport expedited, call us today at 877-503-9838 to speak with a passport or visa specialist.

Where to get form ds 5504? ›

Please visit our website at In addition, you may contact the National Passport Information Center (NPIC) toll-free at 1-877-487-2778 (TDD: 1-888-874-7793) or by email at

How much is a US passport? ›

I'm applying for the first time as an adult (16 and older)
DocumentForm FillerApplication Fee
Passport BookDS-11$130
Passport CardDS-11$30
Passport Book & CardDS-11$160
3 more rows

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