The map below depicts the most recent cities in the United States where Dominion Energy users have reported problems and outages. If you are experiencing problems with Dominion Energy, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dominion Energy users affected:
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In the last three months, how would you rate Dominion Energy?
3.41 out of 5 1,031 ratings
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Dominion Energy is a North American power and energy company that supplies electricity in parts of Virginia, North Carolina, and South Carolina and supplies natural gas to parts of Utah, Idaho and Wyoming, West Virginia, Ohio, Pennsylvania, North Carolina, South Carolina, and Georgia. Dominion also has generation facilities in Indiana, Illinois, Connecticut, and Rhode Island.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Washington, D.C., DC | 70 |
| Richmond, VA | 50 |
| Charlotte, NC | 25 |
| Roanoke, VA | 24 |
| Virginia Beach, VA | 21 |
| Norfolk, VA | 19 |
| Chesapeake, VA | 14 |
| Philadelphia, PA | 14 |
| Alexandria, VA | 12 |
| Ashburn, VA | 12 |
| Fairfax, VA | 11 |
| Baltimore, MD | 11 |
| Oklahoma City, OK | 10 |
| Williamsburg, VA | 9 |
| Arlington, VA | 9 |
| Newport News, VA | 9 |
| Charlottesville, VA | 8 |
| Hyattsville, MD | 7 |
| Henrico County, VA | 7 |
| New Castle, DE | 7 |
| Birmingham, AL | 7 |
| Vienna, VA | 5 |
| Fredericksburg, VA | 5 |
| Hampton, VA | 5 |
| Atlanta, GA | 5 |
| Woodbridge, VA | 4 |
| Burke, VA | 4 |
| McLean, VA | 4 |
| Los Angeles, CA | 4 |
| Miami, FL | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Dominion Energy Issues Reports
Latest outage, problems and issue reports in social media:
Moose man (@Moosema34437925) reported @DominionEnergy can we get get a power update for 20171?
- Kwame Awuah (@kayawuah) reported fromLeesburg, Virginia
the whole apartment complex has no power…Paying an arm and a leg for electricity too @DominionEnergy 🙃
- Ganjacologist (@Ganjac0L0gist) reported
@DominionEnergy @SolvingChaos Trash company. Just revert the changes to the system that worked for 4+ years. You've managed to **** everything up in the span of a month. Stop putting your **** ups on your customers & take responsibility. Your customers shouldn't have to lift a finger to fix your mistakes
- Stacy Lu (@StacyLu88) reported
@PeggyDomEnergy @FallsChurchGov @DominionEnergy 8:11 a.m. No power yet. Explanation? Eta?
- Roscoe DC (@RoscoeDC) reported
@DominionEnergy any estimate for power returning in zip code 22213? Thanks
- JBB (@Yankee_Doodle76) reported
@DominionEnergy Outage in Alexandria, VA, but no status on your feed. Any updates? Power has been out almost 90 mins
- Random DC Guy (@RandomDCguy) reported
@DominionEnergy your customer service is the ******* worst. You all didnt cancel my account on april 7 and now you are making me pay someone elses power bill of $200. Eat a bag of ******* *****.
- Jonathan Cherem (@jcherem) reported
@DominionEnergy I´m having trouble with my 2 online accounts (payments) with no way to communicate with CS. More than 2 hours waiting list on your phone system for the last 3 weeks. Please help.
- Change is coming (@Saffyblues) reported
@DominionEnergy This is your customer service? "The act of trying to add the remaining two accounts to your profile is something that we are trying to resolve. We have been made aware that our online accounts are not allowing you to sync every account."
- Victor Manuel Mendez (@MrMendez007) reported
@DominionEnergy I am still not able to log into my account and I don't have the time to spend endless hours on the phone with customer service. Please FIX my account now!
- Kelly Rajca (@eyesdiedblue) reported
@DominionEnergy says my power has been restored as of an hour ago, yet I can assure you that I still do not have power. have reported the outage. twice. going on 5 hours with no power.
- Phil Kazmierczak (@PhilKazVAB) reported
@DominionEnergy why are we on hold for over 3 hours only to get hung up on by your system? Multiple days and we can’t get ahold of anyone to get power on.
- ms. sandy renee (@DsANDYrENEE) reported
@DominionEnergy you guys are the worst. Still no call back, still can’t get anyone not assist me when I call. This is the worst. Bad customer service. Where are your supervisors
- nesh. (@neshacm) reported
@DominionEnergy No, I am trying to create one to start a service at my new home. I can’t get in contact with anyone on the Virginia phone line.
- Zee Tee (@Miirromi) reported
@DominionEnergy I have been trying to pay my business & residential account. I reg both. I sent my zip. I sent screenshots. I had chat started which ended in an error msg. I waited 2 hrs 5 min on hold. When will the issue be resolved?
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